Master operations with online management that supports your sustainability…
Digital Operations Business Management
BACK-END TRANSFORMATION FOR SMALL BUSINESS EXCELLENCE
Service provider or creative small business owner: Is your business’ behind-the-scenes digital setup less pulled-together than a late night dental emergency walk-in visit… with a surprise 🎉 deductible?… Or, are you operating a business without a digital strategy at all? Gain the advantage of ready expertise in systems and structure to orchestrate your operations and establish a strong and professional digital foundation.
Without systems, you don’t own a business…
YOU ARE THE BUSINESS.
If you’re a service provider or creative business owner, there’s a good chance that you’re struggling to find the time and energy to build a digital system structure to sustain your day-to-day operations, and then also manage those operations, too—without support. The importance of being online has never been higher than now—but how do you digitize well, and improve your business performance?
Are you overwhelmed by the idea of having to maintain a website, set up and implement a CRM, learn a Project Management tool like ClickUp, AND manage your marketing, your customer service, and operations?
Your very high-maintenance stepchild of a to-do list is always demanding from you while you’re perpetually busy juggling every ball in the air…
🙋♀️ That’s where a digital operations expert and systems strategist, like me, steps in with tailored solutions to elevate your business. Some scenarios wherein I excel are: digital tool integration, CRM maintenance, streamlining workflows with automation, digital presence enhancement, and more.
WHO DO I SERVE?
Service Providers
My clients include entrepreneurs like coaches, consultants, freelancers, virtual assistants, and other professionals who struggle with managing their day-to-day operations, client relationships, and administrative tasks while trying to grow their businesses.
Creative Entrepreneurs
I also cater to creative entrepreneurs such as graphic designers, web developers, content creators, artists, and photographers who may excel in their creative fields, but often lack the expertise or time to manage their digital systems effectively.
Tech Savvy
They may have some tech knowledge, but these clients of mine appreciate having an expert to guide them through the complexities of digital integrations, project management tools, and CRM systems. They value me as someone who can simplify the process and provide strategic solutions.
WHITE-GLOVE MANAGED SERVICES
Done With You Or Done For You
Digital Strategy
From discussing your goals, digital presence, and challenges − to metrics analysis itself, I help develop and implement robust digital strategies that drive growth and deliver results.
ClickUp
Simplify developing your business digitally with a process-first strategy driven by a ClickUp Verified Consultant. I’ll establish an operational foundation inside of ClickUp, and deliver ongoing support.
Google Workspace
A professional and competent digital presence can be well established. Acquire a professional, branded email address and access to the entire Google Workspace suite of productivity solutions.
Moxie CRM Build
Outsource the entire process of customizing your buyer management system, your CRM tool, to a Professional. Be able to easily manage all of your buyer touchpoints from a single source of truth.
KIND WORDS FROM CLIENTS
What They’re Saying
"Immediately on top of it & resolved it within an hour!"
"Saved me a horrendous headache; I will definitely come back!"
Anonymous ClickUp support client
"So easy & exciting for me to manage it on my own!"
C Wilson
Website build client
YOUR BOUTIQUE OPERATIONS MANAGEMENT CONSULTANCY
I’ve got your back-end! (…and front-end too)
I’m here to ensure that your business’ background digital processes run smoothly and efficiently to keep your business operational. From managing day-to-day digital functions to building internal system integrations and automations, I take care of the nitty-gritty so that you can look good and be impressive while you focus on what matters most – leading your business and serving your buyers.
I’ll work closely with you to understand your unique business needs and goals. And together, we’ll implement powerful tools like CRM systems and Project Management platforms, allowing you to navigate your business more effectively and drive growth. With certified ClickUp expertise, I’ll set up your Workspaces and handle all things related to your business systems within your digital back office. I’ll save you time and eliminate guesswork by customizing dashboards that report real-time data, so you can make informed decisions with confidence.
As your Digital COO, my aim is to make your business operations feel easy and seamless. Whether it’s automating repetitive tasks, implementing Standard Operating Procedures, or managing your team, I’ve got you covered.
SOLUTIONS CAN LOOK LIKE:
Process Documentation
I can assist businesses in establishing a consistent standard of work output when the same guidelines and definitions are followed every time. Your documented SOPs will be easily accessible when your Business Operations Manual is written.
System Integrations
I am highly capable of and experienced in integrating various digital tools, applications, and platforms to create a cohesive ecosystem that enables smooth data flow and seamless communication.
Streamlining Operations
My chief role is helping businesses optimize their day-to-day operations with efficient workflows and repetitive task automation for: Launch and Project Management, People Operations and Team Management, Systems Management, Operations Management, client support, marketing, and more.
GETTING STARTED IS SO SIMPLE
Just 3 steps to transform how your work flows
Free consultation
Book with me! Your complimentary initial consultation (your Discovery Call) can be as fun or as serious as you need it to be!
Exchange value
Join the process and accept my Proposal after all revisions are made. Then complete the Onboarding process.
Reclaim your freedown
A deeply collaborative phase of active work begins as I prepare to implement each of the elements from our plans.
Want more details about the process?
Get my FREE Business Operations Starter Kit (+ ClickUp Template!) ↓
Join my special ✉️ email community newsletter, The Cheniece Circular, and then LEAD your business with my FREE Business Operations Starter Kit (+ ClickUp template) today!
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My passion lies in helping small businesses like yours achieve success from their foundation and beyond. I’m excited to explore a customized operational solution that aligns perfectly with your vision and business goals.